inkjet printers

You will only get 5 tanks, black is not included. Amazon aknowledges the problem, but says it cannot resolve it. They will offer a refund, but I already opened the boxes...they will not send a black tank. I am on my third go around with customer service. The tanks are all slightly different from each other too, for example the yellow and blue have different caps and labeling than the pink and the photo blue. These are definetly second rate, I will only buy Canon ink from now on.

I ordered 2 Rhinotek combo packs with 6 colors each and received 2 packs with 5 colors each. Black ink is missing from both packs. Amazon said to contact Rhinotek and Rhinotek said to contact Amazon. I wish I would have taken the time to read the reviews. I'm not the first to have this problem and I'm still waiting for someone to send me the 2 ink cartridges.

The item description states that this is a combo pack with six colors. Wrong! You will only receive five color cartridges and no black! I contacted customer service three times about this item. First, they sent me only one yellow ink tank. I returned this item and received a replacement order with only five color tanks. I then returned the second order only to receive another replacement order with the same five color tanks and no black. The box the tanks come in clearly states that there are only "5 pcs." in box although the site clearly states six(6). I still have no black tank to this day and customer service says they are investigating this item.