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The basic Palm functions are familiar and run fine on this machine. The processing speed is much faster than earlier Palms and Sony Clies I've owned. Walt Bilofsky's excellent Tide Tool freeware runs dramatically faster. Sync to a Mac under OSX 10.3.4 is fast and reliable. Palm finally has given Mac users some support.

The camera is the poorest excuse for a digicam I've used. Pictures are extremely contrasty, and color balance is usually way off. The lens vignettes, causing severe shift toward green at the corners of the frame. The Zire 71 camera, although lower resolution, had better color balance and more manageable contrast.

The audio player quality is not nearly as clean as an iPod, but good enough to be listenable. The output jack has surprisingly high gain. There's no equalizer, i.e. no tone control. The voice memo recording feature works well, and its audio quality, while not hi-fi, is good enough for guitar practice.

Downloading audio files to the Zire 72 via USB hotsync is unacceptably slow-- several minutes per MP3 track (this is acknowledged in the manual). I bought a $20 SD card reader and copied the files to the card directly. This is many times faster.

The case supplied by Palm for the Zire 72 is a bad joke. It's bulky, and the fit is overly tight. Earlier Palm models had convenient flip lids that attached directly to the machine. I don't know why Palm has retreated to this Mickey-Mouse approach. Also, the case supplied with my unit, when taken out of its plastic bag, had a powerful chemical or solvent smell (some sort of artifact of the manufacturing process?).

All in all, a powerful machine, a reasonable value, but not a masterpiece.

I am a LONG time PDA user and have owned several models- spent WAY too much money in this area, but that is a different story!

The Zire 72 is a decent device for the average user. 'Power users' or business users may want the increased memory and slightly more stable operating system of the PalmOne Tungsten T3, and WiFi users may want to consider the Sony TH55 or something, but the average user will love the Z72.

Still camera, movie camera, MP3 player, voice memos, AND the entire suite of Palm OS features in one package for under $300? Wow! Bonus- GREAT controls! Much better than the Zire 71 joystick!

OK, the thing is a little buggy. SOME programs (both new and old) don't run well on it. There is a bug or glitch if you use the 'quick unlock' AND 'lock at a pre-set time' features together. There are not a lot of accessories out yet (and with the proliferation of new devices, this is becoming a real problem for manufacturers!), and the non-standard connectors mean all of your old Palm Universal Connector stuff will not work (but this is only a problem if you have any of it!)

I would rate this a 5 IF it was more stable/less bugs, had a better battery life, and was not quite so... 'toylike' in the color and design. A perfect 5 would also have included a larger software package and a better case (the nylon/Velcro pouch is nice and well made, but to dig a PDA out of a pocket or bag, then dig it out of a pouch is a violation of the 'Zen' of Palms!)

The palmOne Zire72 doesn't look too bad...the con that really irritates me, is that 98% of consumers said that the paint chips off. If I get this, I'm considering(after the paint flakes off) on re-painting it with nail-polish. Perhaps I can find a similar-colored nail-polish of the original painted face, and create a "refurbished" Zire72! It certainly wouldn't hurt to try...anyways...I'm assuming, since it was not listed otherwise, that the Zire72 does not play movies. Bummer. I hope it does, even if it does eat up the battery life...I also hope that people are exaggerating about the camera.....oh, well, I'll just have to see it for myself!