all tvs

We bought this HD Tv in March and couldn't be happier with it. We've now added HD cable to the house! The sports programs we've watched have been amazing. The picture quality is excellent. The only problem is with the remote for where Philips put the "AV" switch - under this concealed area that's a pain to open at times. Other than that, we'd buy this tv again in an instant. We bought it at $1800 with no delivery and no sales tax. After more research, we could not find a better deal anywhere - internet or local stores.

Worked OK for about two months then the picture folded up and completely vanished. Philips refered us to a local shop which came promptly, unfortunately a defective part would take about 4 weeks to get. After four weeks, it was expected in another two weeks. Then another week. Then another week. After the shop e-mailed Philips and got no response they gave up checking, I started calling Philips. That was a month ago. Each week Philips tells me the part will arrive next week (well, there was one time that the part was arriving that day, but then the next day it wasn't there, so it would be another week).

So Philips somehow keeps manufacturing and selling this model, but they don't have the part to fix my defective set--after almost four months. How do they do it?

For an item that costs thousands, manufacturers should provide better support than this. There won't be any Philips products in my future.

I would love to give this tv a five. I am no expert but it is very nice. my father has a 61" sony and this one has a way better picture. my problem is that it arrived with a crack in the screen and i have written two emails to amazon and have not received a response. the tv "in general" is a good bargin. if my problem ever gets fixed I would defiently recommend it to anyone.