video capture and editing devices

Product reviewed well in PC magazine, and installed easily on my IBM laptop - very nice display of 16 channels (still shots) at a pop, video really pretty good after tuning each one...but you thought perhaps you'd get AUDIO piped along with it? Well, think again. I suppose somewhere in the specs it says your laptop needs to have a line input (3.5 mm stereo jack in) but I missed it. Line input means relatively high voltage (up to volts) while the microphone input (usually mono) wants millivolts so be careful. If I were using a desktop with a sound card (which have line inputs generally) I'd give this thing 4 stars. There is no, NO online support - the product manual is not on the CD and the link to it on the website is dead. So I can see fine, and I can hear fine if I bring headphones. You can record video but in my case, not audio.

Bought this today, and was all excited about being able to watch my daughter's footage on my laptop. I went through the setup and the only result I got was some color shadow - Nothing worked, and I could not see anything.
I tried the following:
- changing various display formats (such as ntsc)
- reinstalling the driver and software
- removing direcx9 since it needed directx8
- Increasing the USB system resource
- downloading amd Installing patch from Avermedia's website (suprisingly they only list XP as supported platform although in the box I puchased stated 2000/XP)
- No other information was provided on their website

Now the average consumer won't even go half as far as I did. I work in IT as a software engineer.

This product not only does not work, but Avermedia does not provide enough support information when you are having problems.

When you pay money, you expect things to work. I will return this piece of crap tomorrow and go with something else.