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Construction is very cheap; Logitech should include super glue to mount the camera on the base. Don't try to adjust the rubber focus ring unless you're just out of the shower; it requires bone-dry fingers to grip and not slip. Tech support is pretty bad; "return it," is all they say (and then, I suppose, I'd get back a refurbed one). Spotlife isn't too expensive, but it's a shame if the other reviewer is correct in saying that it was not required to webcast from previous QuickCams. The follow-the-head feature is neat and the included software is functional, if not pretty good. In conclusion: although I never had the 3000, I'd bet the 4000 is Logitech's recession version - rather than raising the price when the economy won't support it, spend less in manufacture and support AND make the end-user cough up more cash in the long run. Face it, folks: it's where Microsoft and Intuit are going...I hope DELL doesn't adopt the model; they're the last refuge of "Pay a little ONCE and enjoy."

This is my first WebCam. I do own still digital cameras. Just installed the Camera and S/W last night. It is a good looking device, not Military hardware, but good quality. Installed on a Dell w/Win XP Pro SP1 2.2GHz. Installation was smooth. Works great with Netmeeting, except that the audio has to be run using the computer's microphone (still have to investigate this). On AIM, once you start the AIM companion, the thing was easy to use, just use the companion to start the IM chat session, the first thing will be other person will see is an invitation link to your video session. On connection the Video comes out. Like very much the animation features of the S/W and Movie support. I purchased it more as a Teleconferencing item. Need to explore more about it. Image quality is very good to be just 640x480. I have not tried the still photography support yet.

Finally I got the 4000 pro and watch a 5000 will come out LOL Either way this cam rocks! I made a ton of videos right away and pics with ease. I love this cam! The picture is so clear and the mic is very good. I recommend!