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The provided software, required to use the camera, kept freezing on my WinXP system. I tried installing the camera on my wife's Mac G4 since it's supposed to be compatible with OSX - it would not work with the software I downloaded from Logitech (no Mac software is provided for Mac on in the included CD). I tried the alternate QuickCam software for Windows on Logitech's website (no explanation on differences between this and what is provided on the CD). Instructions on use of the camera and software are pathetic. The program help covers many models besides the one purchased and have to read through to find out how 'your' model functions. The 'hood' on the camera is flimsy and kept falling off. I was able to get an image using Windows built-in camera software - image was okay in ambient room lighting, but is poor in low light. I emailed Logitech about the software problem and answer in 2 days was to uninstall and reinstall which I had already done without success. I did not get a clear explanation of the differences between the two types of software provided other than QuickCam would not work with instand messaging services. I was not able to use this camera for any of the reasons I bought it and I returned it to Amazon.

Warning: This product has fixed optics. Although you can "Zoom In" from a window in Net Meeting, all it does is blow up the image. As a result, you can not get fine resolution with Zoomed-In images. I feel this is border-line misrepresentation of a product because the box indicates that the camera module itself is a zoom camera. If you don't want zoom, it's a fine camera.