iomega

I did not buy this on Amazon but instead found it for $130 on another website. Unfortunately, I don't have USB 2.0, but the unit works fine and speedier than I expected on my USB 1.1. The only problems I had with this are the extremely bright blue led light that can get very annoying if it's in your line of site (i.e. if you use it with a laptop like me), and the slightly imperfect connections for the USB and power (the USB was a little difficult to get all the way in and the power felt a little loose). Otherwise it's a solid, quiet product that deserves the four stars I gave it.

This is the second product from Iomega that I have had problems with. I know, you think I would have learned the first time. I got this product yesterday. It installed fine. I backed up my files, installed Norton Ghost and created a .gho copy of my entire system. That took 12 hours. When it finished I shut down the computer and powered off the HDD. This morning when I started everything back up, guess what? No HDD. I have spent all day troubleshooting to no avail. Finally broke down and called Tech Support (toll call). After 5 minutes of speaking with me, mostly asking me my name, etc... they said, ok we will send you a new one. Unbelievable! No help, no ideas, no nothing. Just "we'll replace it". Obviously they are used to their products having problems. Then guess what? They are out of stock. They won't take it back because I bought it from Amazon. I got a little upset and so they transferred me to the sales department, saying that the sales department had a special return policy since I bought it online. The sales department had no idea what I was talking about. They offered to transfer me back to tech support and I told them to forget it. That is the last time I buy something from this company. You would think that if the only thing you do is produce and sell storage devices you could at least get it right. And if you didn't, you could try to offer some satisfaction to those that are extremely inconvenienced by your shortcomings. Unreal. Now basically I am out the $170. This HDD has all my personal data on it - it's not something I want to send back to Amazon without being able to clear out. I would really think twice, no I guess that would be three times before buying ANYTHING from Iomega!

PS - Did I mention the files I moved on to the HDD as an archieve? Won't ever see those again....

I highly recommend this product. I used the firewire connector and had everything set up in a few minutes. I use it to back up everything important; documents, e-mails, music, photos, videos, downloads, etc. The hard drive works flawlessly, and the Iomega Automatic Backup software is very simple to use. Just choose directories to back up then select backup methods (i.e., after files are changed, on a fixed schedule, etc.). This product also comes with Norton Ghost which I did not install. One nit-pick: the firewire cable inclued is only 3 ft. I needed 6 ft. and had to buy a replacement (6pin to 6pin, and they're not exactly cheap).