handheld gps units

A few years ago I was implmenting GPS enabled database systems with backpacks the size of the ones used in the moon landings. All in the name of accuracy. Since that time the advent of WAAS and the demise of Selective Availability have combined to give us accurate GPS units in the palms of our hand.

The magellan unit is well made, with an ergonomically pleasant shape and also a rubberised surround which allows the unit to be gripped when the weather is inclement.

Used when driving or walking this unit is spot on. I have compared the results with large scale topo maps and seen that the receiver put me within feet of where I thought I was.

Plenty of shareware exists to allow waypoints to be moved back and forth between the desktop and the unit.

Minor gripes include the connection between the PC wire and the unit that has an awkward connection system, and the battery life. However the accuracy and the number of features cannot be beaten IMO.

I've been using my my MeriPlat on almost a weekly basis for over half a year now. I'm very happy with the purchase! The features I love most are the SD slot and the three-axis magnetic compass...meaning it works while held vertically, horizontally, or on it's side. It also has a superior built-in antenna when compared to Garmin's Etrex series of receivers. I've been out in the woods with friends who had Etrex. They periodically lost signal reception while I stayed locked in. The MeriPlat even works inside the house away from windows! In fact, the only time I have ever lost signal was under heavy tree canopy during a down pour. I highly recommend buying Magellan's Direct Route software...it gives the unit turn by turn routing ability and works great!

When I first got the unit, I loved it. It appeared accurate, though it took a long time to acquire satellites at times. In fact, many times my Delorme Earthmate would acquire within 15 seconds, and the Meridian would take several minutes (while moving in a car sitting on the dash). The ability to use SD/MMC cards and load maps onto the unit was great for general usage. I used Magellan GPS for everything, from hiking, kayaking, driving, to boating.

HOWEVER, the specs say that the unit is IPX7 compliant, which means accidental submersion underwater for up to 30 minutes in 1 meter of water. I was in a kayak, got hit by a wave with the Meridian in my pocket, and was in less than 1 meter of water for less than 15 seconds, and water made it's way into the unit.

I sent Magellan/Thales navigation an email and gave them a call but was not given much help, even though I own multiple Magellan products (including the GPS companion, etc...). They noted that I could have it serviced for $150, which is what an new unit cost (this was not the platinum edition, but it is the same form factor and same case). All customer service would tell me is that sometimes water may enter through the keypad area. Well, if water enters through the keypad area, how can they advertise that it is IPX7 compliant?

I may be an isolated incident. However, with the customer service I received, I don't think I would ever buy another Magellan product, and will probably get rid of the rest of my Magellan products. I think the product design, features, usability, and intuitiveness is great, just the product does not perform up to expectations or promise. I would also consider customer service as well.