other

As a result of the low price I was not expecting much but sadly I was still disappointed. I had the opportunity to see the product's package at a local store. If the product only delivered the functionality displayed on its package it would be worth the price. Add in free tech support, how could you go wrong? You start by missing one of your primary objectives then you add some bugs and weak tech support. The package displays a beautiful printed bid, the product doesn't. The bid lacks formatting, has no grand totals and can't be tied to the customer database. Tech support acknowledged that the developers were unable to get the customer data on the bid but that they hoped they would be able to figure it out at some time in the future. As for bugs, if you try to print with your printer off you get a runtime error and the program ends. If you have a broadband Internet connection and you attempt to update the database you will spend some time closing a multitude of update complete message boxes before you can exit the program. Tech support couldn't answer questions about the product and despite promises never called back with the answer. There are other strange things such as "drop and drag" functionality that is implemented by selecting a record and clicking a button on the tool bar. On the bright side I guess it will save wear and tear on your mouse.