scanning and ocr

Just a quick thank-you to the others who have written. I was set to buy the upgrade, assuming that 'Pro X' meant OS X compatible. Thanks for saving me $130, and turning me on to Readiris - actual OS X software.

This version is not 100% Mac OS X compatable. You have to switch to "Classic" mode to scan a document directly into OmniPage Pro X. No where on the box or in the directions does it tell you this. I found out after using my ONE free technical support call. The Mac OS 8/9 version works the way its supposed to.

I wasted my money.

I bought this software when it first came out 2 years ago to use with OS X. Since buying it Scansoft has not released one update or bug fix for the program. It will not work with any Photoshop plugins in OS X. I have tried to get it to work with my Canon Lide 30 scanner with no success whatsoever.

You would think when you buy an expensive software program you would at least get free email support. No way with Scansoft! Their philosophy is to milk their customers for as much as they can get, charging $20 for each support question by email.

If you need to buy an OCR program for your Mac I would highly recommend buying Readiris instead. Although far from a perfect program, it puts OmniPage to shame. Unlike Scansoft they do provide free email support. Readiris is also very good at preserving the format of a document when translated into Word Processing and Text Editing programs. This is something that OmniPage fails miserably at.